FAQs
Answers to common questions about Live by IPSTUDIO™
Managing Live Classes
Login to your Live by IPSTUDIO™ CRM at YourSubDomain.ipstudio.co Select 'Live' Select a location Select a class Insert a live event's embed code or link Save & close…
Reminder Emails
Live stream reminders will be automatically sent 30 minutes before class and will contain the class name, instructor, date/time, and the link to your “My Live” page. At…
Live Class Reminder Messages Not Arriving
The automatic reminder is sent 30 minutes prior to class beginning, users will not receive a reminder if they book with less than 30 minutes remaining till class…
Error Messages and Configuration
If you’re receiving an error after successfully embedding your video (Copied and pasted the embed code from the hosting platform over to your IPSTUDIO CRM) it is because…
Using Embed vs URL
Using an embed code will allow users to view a live stream on a secure web page without needing to leave your website (This is definitely the recommended…
Rescheduling Live Events
Yes! This will work as expected, and will be reflected within your IPSTUDIO CRM.
ClassPass and Live by IPSTUDIO™
Yes! To use Live by IPSTUDIO™ with ClassPass you’ll need to configure your ClassPass classes to share the link to your “My Live” page (Typically yourdomain.com/my-live/). ClassPass users…
Sharing Live Streaming Links
Because live streams are fully integrated with your booking platform, users will need to login to their account and purchase access to view any content streamed through Live…
Graphics, Media and More
IPSTUDIO does charge extra for the creation of device mockups. However, resources such as https://www.mockupworld.co/ can be used to create free mockups without additional assistance.
Customizing Live by IPSTUDIO™
The following items are able to be customized to enhance your instillation: The page slug, i.e. /my-live/ Navigation across your website to getting to /my-live/ Fonts, colors, button…